paid for the tool no email confirmation

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    Posts
  • May 18, 2018 at 18:33 #20954
    b.timofte
    Participant

    Dear all

     

    I paid my renewed tool support period , but no email of confirmation. Can you please check ?

    May 18, 2018 at 18:51 #20955
    support
    Keymaster

    Hi,

    According to our records, the confirmation was sent to the email associated with your forum login. Please double-check your spam folder. As Avangate (our payment processor) has recently rebranded to 2Checkout, your previous email sorting rules may not work properly.

    May 18, 2018 at 19:38 #20957
    b.timofte
    Participant

    Hi

    I have no email received …

     

    May 18, 2018 at 19:45 #20958
    support
    Keymaster

    Hi,

    No problem, we have resent the confirmation email. Please check your inbox.

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