Could not start with Cypress Super Speed

[Kabron]

Windows 10 x64.
Board detected as Cypress FX3 Example device 1 and successfully demonstrate USB3/2 recognising.

After installing J4 board detected as Cypress FX3 USB BootLoader Device and stays connecting until  Analyzer2Go SW launched. After that board suddenly disconnected and dissapiared.  Analyzer2Go SW rounds in endless loop or demonstrate the message as on picture.
And that is all.

Is there any binary FW to manually load to boards to overcame this step?

Thanks in advance,

Vladimir

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[Kabron]

If I connect board in normal mode and launch SW, it ask for J4 installing and restarting.

If I do so board become an unrecognized descriptor device.

[support]

Hi,

Sorry, this looks like an issue with a specific board, or specific computer. Please try different a different computer or a different CYUSB3KIT-003 board.

[Kabron]

Hello, thanks for ansver. The matter is in slightly unstable USB3 in my PC.

Now I got it worked.

[Author]

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