Authorization is not available after reinstalling the computer system

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  • #20392
    Yuex.S
    Participant

    Authorization is not available after reinstalling the computer system.
    Activate the prompt now.

    You have used all of your 1 concurrent installations. please purchase additional licenses.visualgdb will stop running on this computer after 10 days.

    I only used this serial number on a single computer, but it was reinstalled several times due to system poisoning.

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    #20397
    support
    Keymaster

    Hi,

    Please contact our support with your license key details so that we could look into this.

    #20400
    Yuex.S
    Participant

    Support has been submitted. Thank you.

    #20403
    support
    Keymaster

    Hi,

    No problem. We have responded to your inquiry, however it looks like your server is rejecting emails from our ticket system:

    <email> SMTP error from remote mail server after end of data: host mxbiz1.qq.com [184.105.206.87]: 
    550 Mail content denied. http://service.exmail.qq.com/cgi-bin/help?subtype=1&&id=20022&&no=1000726
    #20415
    Yuex.S
    Participant

    Should I submit it for another email?

    #20416
    support
    Keymaster

     

    Hi,

    According to our records, the problem has been resolved, so unless you need a specific confirmation from us, you don’t have to submit another ticket.

    #20421
    Yuex.S
    Participant

    So what else do I need to do

    #20422
    Yuex.S
    Participant

    I rewrote a mailbox address and submitted it

    #20423
    support
    Keymaster

    Hi,

    Unfortunately we still  got the “undeliverable message” error. Please try using a different email provider (e.g. gmail).

    #20425
    Yuex.S
    Participant

    Is this email just a feedback message?

    #20426
    Yuex.S
    Participant

    I’ve been using Gmail mail again.

    #20427
    Yuex.S
    Participant

    How long can I handle it? I’ve never received an email with my email address changed to Gmail.

    #20430
    Yuex.S
    Participant

    Just tested, and now it’s ready to activate, thank you very much.

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