Hi,

Thank you for contacting us. Indeed, your technical support period has expired. Hence we would kindly ask you to renew it here and update to the latest VisualGDB 5.6. If the problem persists, please let us know once you have renewed your support, and we will help you get everything working.

No problem. We will gladly investigate this issue if any other user with active technical support confirms it.

Regarding the support quality, the VisualGDB product support only covers issues in VisualGDB itself. E.g. if you had an active technical support, this issue would be fully covered – we would explain how to configure VisualGDB to achieve the desired results. This is simply a matter of configuration – no changes on the VisualGDB side would be necessary.

We understand that you have previously requested our technical support to explain specific settings of ESP-IDF and help troubleshoot specific projects that triggered unexpected behavior in ESP-IDF tools. These issues are indeed not covered by our support because we do not control how ESP-IDF is developed and tested. ESP-IDF has its own issue tracker where Espressif tracks, prioritizes and resolves the issues, and we are not able to provide an instant alternative to it as a part of VisualGDB support. Our support can only help if the same functionality works with ESP-IDF directly, and doesn’t work with VisualGDB.