VisualGDB 5.3-trial Installer Hangs

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  • October 12, 2017 at 12:33 #12644
    Seidleroni
    Participant

    I’ve tried several times now, but when I install VisualGDB v5.3-trial.msi, it hangs about 2/3rds of the way through and never completes. I gave it hours to see what would happen, but it is still stuck. Is there a log file I can look at to see what the problem could be? I tried using the ‘custom’ installer and only having it install the embedded edition for VS2017 with the same result. Any suggestions?

    October 12, 2017 at 12:50 #12645
    Seidleroni
    Participant

    I was able to get the log by calling the installer with the /i* parameter. The log contents are below. Any idea what the issue could be?

    === Logging started: 10/12/2017 7:47:30 ===
    Action 7:47:30: INSTALL.
    Action start 7:47:30: INSTALL.
    Action 7:47:30: FindRelatedProducts. Searching for related applications
    Action start 7:47:30: FindRelatedProducts.
    FindRelatedProducts: Found application: {72B37D99-EAF9-4D62-9CD9-915B07371007}
    Action ended 7:47:30: FindRelatedProducts. Return value 1.
    Action 7:47:30: PrepareDlg.
    Action start 7:47:30: PrepareDlg.
    Info 2898.For WixUI_Font_Normal textstyle, the system created a ‘Tahoma’ font, in 0 character set, of 13 pixels height.
    Info 2898.For WixUI_Font_Bigger textstyle, the system created a ‘Tahoma’ font, in 0 character set, of 19 pixels height.
    Action 7:47:30: PrepareDlg. Dialog created
    Action ended 7:47:30: PrepareDlg. Return value 1.
    Action 7:47:30: VSFindInstances.
    Action start 7:47:30: VSFindInstances.
    Action ended 7:47:30: VSFindInstances. Return value 1.
    Action 7:47:30: AppSearch. Searching for installed applications
    Action start 7:47:30: AppSearch.
    AppSearch: Property: INTEGRATED_VS90, Signature: VS90VGDBRegistrySearch
    AppSearch: Property: INTEGRATED_VS2010, Signature: VS2010VGDBRegistrySearch
    AppSearch: Property: INTEGRATED_VS2012, Signature: VS2012VGDBRegistrySearch
    AppSearch: Property: INTEGRATED_VS2013, Signature: VS2013VGDBRegistrySearch
    AppSearch: Property: INTEGRATED_VS2015, Signature: VS2015VGDBRegistrySearch
    AppSearch: Property: INTEGRATED_VS2017, Signature: VS2017VGDBRegistrySearch
    AppSearch: Property: VS2017_DIRECTORY_ALTERNATE, Signature: VS2017DevEnvSearch_Fix
    AppSearch: Property: USAGE_REPORTS_ENABLED_ON_LAUNCH, Signature: rsSEND_USAGE_REPORTS
    AppSearch: Property: VS90_ROOT_FOLDER, Signature: SearchForVS90RootPath
    AppSearch: Property: VS90DEVENV, Signature: VS90DevEnvSearch
    AppSearch: Property: VS2010_ROOT_FOLDER, Signature: SearchForVS2010RootPath
    AppSearch: Property: VS2010DEVENV, Signature: VS2010DevEnvSearch
    AppSearch: Property: VS2012_ROOT_FOLDER, Signature: SearchForVS2012RootPath
    AppSearch: Property: VS2012DEVENV, Signature: VS2012DevEnvSearch
    AppSearch: Property: VS2013_ROOT_FOLDER, Signature: SearchForVS2013RootPath
    AppSearch: Property: VS2013DEVENV, Signature: VS2013DevEnvSearch
    AppSearch: Property: VS2015_ROOT_FOLDER, Signature: SearchForVS2015RootPath
    AppSearch: Property: VS2015DEVENV, Signature: VS2015DevEnvSearch
    AppSearch: Property: VS2017DEVENV, Signature: VS2017DevEnvSearch
    AppSearch: Property: VS2017_IDE_DIR, Signature: VS2017EnvironmentDirectorySearch
    Action ended 7:47:30: AppSearch. Return value 1.
    Action 7:47:30: SetVS2017_ROOT_FOLDER.
    Action start 7:47:30: SetVS2017_ROOT_FOLDER.
    Action ended 7:47:30: SetVS2017_ROOT_FOLDER. Return value 1.
    Action 7:47:30: LaunchConditions. Evaluating launch conditions
    Action start 7:47:30: LaunchConditions.
    Action ended 7:47:30: LaunchConditions. Return value 1.
    Action 7:47:30: SetcaTouchExtensionsFile.
    Action start 7:47:30: SetcaTouchExtensionsFile.
    Action ended 7:47:30: SetcaTouchExtensionsFile. Return value 1.
    Action 7:47:30: SetINSTALL_VS2015.
    Action start 7:47:30: SetINSTALL_VS2015.
    Action ended 7:47:30: SetINSTALL_VS2015. Return value 1.
    Action 7:47:30: SetINSTALL_VS2017.
    Action start 7:47:30: SetINSTALL_VS2017.
    Action ended 7:47:30: SetINSTALL_VS2017. Return value 1.
    Action 7:47:30: ValidateProductID.
    Action start 7:47:30: ValidateProductID.
    Action ended 7:47:30: ValidateProductID. Return value 1.
    Action 7:47:30: CostInitialize. Computing space requirements
    Action start 7:47:30: CostInitialize.
    Action ended 7:47:30: CostInitialize. Return value 1.
    Action 7:47:30: FileCost. Computing space requirements
    Action start 7:47:30: FileCost.
    Action ended 7:47:30: FileCost. Return value 1.
    Action 7:47:30: CostFinalize. Computing space requirements
    Action start 7:47:30: CostFinalize.
    Action ended 7:47:31: CostFinalize. Return value 1.
    Action 7:47:31: MigrateFeatureStates. Migrating feature states from related applications
    Action start 7:47:31: MigrateFeatureStates.
    Action ended 7:47:31: MigrateFeatureStates. Return value 1.
    Action 7:47:31: WelcomeDlg.
    Action start 7:47:31: WelcomeDlg.
    Action 7:47:31: WelcomeDlg. Dialog created
    Info 2898.For WixUI_Font_Title textstyle, the system created a ‘Tahoma’ font, in 0 character set, of 14 pixels height.
    Action 7:47:31: LicenseAgreementDlg. Dialog created
    Info 2898.For WixUI_Font_Normal_Bold textstyle, the system created a ‘Tahoma’ font, in 0 character set, of 13 pixels height.
    Action 7:47:33: SetupTypeDlgEx. Dialog created
    Action 7:47:36: CustomizeDlg. Dialog created
    Action 7:47:41: VisualStudioSelectDlg. Dialog created
    Action 7:47:43: VerifyReadyDlg. Dialog created
    Action ended 7:47:44: WelcomeDlg. Return value 1.
    Action 7:47:44: ProgressDlg.
    Action start 7:47:44: ProgressDlg.
    Action 7:47:44: ProgressDlg. Dialog created
    Action ended 7:47:44: ProgressDlg. Return value 1.
    Action 7:47:44: ExecuteAction.
    Action start 7:47:44: ExecuteAction.
    Action 7:47:45: INSTALL.
    Action start 7:47:45: INSTALL.
    Action 7:47:45: FindRelatedProducts. Searching for related applications
    Action start 7:47:45: FindRelatedProducts.
    Action ended 7:47:45: FindRelatedProducts. Return value 0.
    Action 7:47:45: VSFindInstances.
    Action start 7:47:45: VSFindInstances.
    Action ended 7:47:45: VSFindInstances. Return value 0.
    Action 7:47:45: AppSearch. Searching for installed applications
    Action start 7:47:45: AppSearch.
    Action ended 7:47:45: AppSearch. Return value 0.
    Action 7:47:45: SetVS2017_ROOT_FOLDER.
    Action start 7:47:45: SetVS2017_ROOT_FOLDER.
    Action ended 7:47:45: SetVS2017_ROOT_FOLDER. Return value 1.
    Action 7:47:45: LaunchConditions. Evaluating launch conditions
    Action start 7:47:45: LaunchConditions.
    Action ended 7:47:45: LaunchConditions. Return value 1.
    Action 7:47:45: SetcaTouchExtensionsFile.
    Action start 7:47:45: SetcaTouchExtensionsFile.
    Action ended 7:47:45: SetcaTouchExtensionsFile. Return value 1.
    Action 7:47:45: SetINSTALL_VS2015.
    Action start 7:47:45: SetINSTALL_VS2015.
    Action ended 7:47:45: SetINSTALL_VS2015. Return value 1.
    Action 7:47:45: SetINSTALL_VS2017.
    Action start 7:47:45: SetINSTALL_VS2017.
    Action ended 7:47:45: SetINSTALL_VS2017. Return value 1.
    Action 7:47:45: ValidateProductID.
    Action start 7:47:45: ValidateProductID.
    Action ended 7:47:45: ValidateProductID. Return value 1.
    Action 7:47:45: CostInitialize. Computing space requirements
    Action start 7:47:45: CostInitialize.
    Action ended 7:47:45: CostInitialize. Return value 1.
    Action 7:47:45: FileCost. Computing space requirements
    Action start 7:47:45: FileCost.
    Action ended 7:47:45: FileCost. Return value 1.
    Action 7:47:45: CostFinalize. Computing space requirements
    Action start 7:47:45: CostFinalize.
    Action ended 7:47:45: CostFinalize. Return value 1.
    Action 7:47:45: MigrateFeatureStates. Migrating feature states from related applications
    Action start 7:47:45: MigrateFeatureStates.
    Action ended 7:47:45: MigrateFeatureStates. Return value 0.
    Action 7:47:45: InstallValidate. Validating install
    Action start 7:47:45: InstallValidate.
    Action ended 7:47:45: InstallValidate. Return value 1.
    Action 7:47:45: RemoveExistingProducts. Removing applications
    Action start 7:47:45: RemoveExistingProducts.
    RemoveExistingProducts: Application: {72B37D99-EAF9-4D62-9CD9-915B07371007}, Command line: UPGRADINGPRODUCTCODE={020C3694-E978-46E8-870F-83549561CE67} CLIENTUILEVEL=0 REMOVE=ALL
    Action 7:47:45: INSTALL.
    Action start 7:47:45: INSTALL.
    Action 7:47:45: FindRelatedProducts. Searching for related applications
    Action start 7:47:45: FindRelatedProducts.
    Action ended 7:47:45: FindRelatedProducts. Return value 0.
    Action 7:47:45: VSFindInstances.
    Action start 7:47:45: VSFindInstances.

    October 12, 2017 at 19:37 #12647
    support
    Keymaster

    Hi,

    It looks like something inside the logic responsible for finding VS instances hangs. It’s hard to say what would be causing this, so we could only give some generic advice:

    • See if msiexec.exe launches any other tools or tries to access some inaccessible paths or registry keys (using Process Monitor).
    • Try reinstalling/uninstalling Visual Studio.
    • Try completely uninstalling the previous version of VisualGDB and installing the new one. If this doesn’t help, try running the v5.2 installer and check if it hangs the same way.
    October 17, 2017 at 19:18 #12692
    Seidleroni
    Participant

    Uninstalling/Reinstalling VisualGDB did the trick. After doing so, I had to rebuild the MSBuild file but that was pretty painless.

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