Can’t install VisualGDB anymore

[mscian]

I worked with VisualGDB for the last two years, integrated with Visual Studio, using the 5.2 toolchain.
I accidentally allowed the version to be updated to 5.4 from VisualStudio. Since then, even though I was able to compile, the program still did not run as before. Since version 5.4 is not compatible with VisualGDB, I uninstalled VisualGDB and installed the version to work with 5.3. Doing this enabled the configuration that burns the fuses that prevent reprogramming the micro with the UART, burning 3 boards. After fixing the fuses problem, since the program still gave execution problems that it did not give before, I uninstalled to go back to 5.2. Unfortunately now after the installation I only see the toolchain in the SysGCC folder, but VisualGDB no longer appears as an installed application and VisualStudio no longer recognizes the project made with VisualGDB.
I tried reinstalling several times, it no longer installs. What can I do? It is very urgent…

[support]

This sounds like you have accidentally broken something while trying to uninstall/reinstall (edited some files?). It doesn’t sound like any known issue. It could be that the older VisualGDB is not compatible with your Visual Studio or some other part of your setup.

Normally, completely uninstalling VisualGDB, Visual Studio, deleting all directories and reinstalling everything back should help.

 

[mscian]

I uninstalled all, but about VisualGDB which folder i should clean?

I didn’t edit files. Only uninstalled VisualGDB and took a different version of VisualGDB found on https://visualgdb.com/support/esp32/. A pair of times i upgraded/downgraded via VisualStudio’s toolchain selection window.

[support]

If you you would like us to point out exact troubleshooting steps, we would kindly ask you to renew your support. Otherwise, you can just try googling it. We have a lot of documentation describing various troubleshooting scenarios.

[mscian]

Sorry but what do you intend for renew your support?
I have a licence not expired, i can send you the name of the buyer, and the product key.

[support]

You can view the status of your support, manage your renewals and upgrades here: https://sysprogs.com/splm/mykey

[mscian]

So the problems I’ve been having for the last 3 days (!) are due to the fact that I tried to update a product that I could only use up to the version I purchased, 6.0R8?

If the support is expired, i will provide soon. In the while, if i try to reinstall the version 6.0R8, can i work?

[support]

Installing an unsupported version would normally show a very straight-forward error message and point you to the list of the old versions. So the problems must be caused by something else.

Our best guess is that during the 3 days of troubleshooting you ended up breaking some global settings. We were not with you for these 3 days, so we don’t know what you changed and do not have any suggestions beyond resetting as much of the environment as possible.

[mscian]

Hi, I renewed my support, and I tried to reinstall VisualGDB with this executable: https://sysprogs.com/getfile/2202/esp32-gcc13.2.0.exe.
Unfortunately, VisualGDB still does not appear in the list of installed applications. If necessary, I will also uninstall Visual Studio, but VisualGDB should appear in the list of applications.
I kindly ask for help to allow me to reinstall the product again.

[mscian]

(about the renew, order reference number is 251246758, date 2025-03-14)

[support]

Thanks for renewing your support.

Please follow the steps on this page to troubleshoot VisualGDB loading problems: https://visualgdb.com/support/loadfail/

If nothing helps, please do the following:

• Completely uninstall VisualGDB. If the uninstallation doesn’t work, see this page. Verify that the C:\Program Files (x86)\VisualGDB folder has been deleted by the uninstaller.
• Completely uninstall Visual Studio. Verify that the Visual Studio folder has been deleted, and delete it if necessary
• Reinstall Visual Studio (C# and C++ workloads).
• Reinstall VisualGDB.

[mscian]

I made this steps:

• Completely uninstall VisualGDB. If the uninstallation doesn’t work, see this page. Verify that the C:\Program Files (x86)\VisualGDB folder has been deleted by the uninstaller.
  I can’t uninstall an application that don’t appears in the application list. So i will follow the linked page.
• In the linked page, they suggests to run msiexec with my VisualGDB version .msi file. The only .msi file that I have is VisualGDB-6.0r8-trial.msi but an error appears: impossible to open the installation packet. (note, i have admin privileges)
• In the linked page, i tried to run the Program Install and Uninstall Troubleshooter. Choose “Remove program” option, after a while appears a list of application, but VisualGDB is not in list, and i haven’t a product id to use.
• In the linked page, they suggests to manually delete the Sysprogs\VisualGDB folder from Visual Studio\Common7\IDE\Extensions and C:\Program Files(x86)\. I have no folder in those path with name “Sysprogs”.

So, the only thing i didn’t try was reinstall VisualGDB-6.0r8-trial.msi, and finally VisualGDB appears in the application list and in the Visual Studio’s extensions list. But I need the newer version, i should load the 5.2 version of the toolchain, but .exe installers didn’t work…). So, I try to run esp32-gcc13.2.0.exe, but when I try to load the project in VS, load fails with error: “ESP32 toolchain location is not defined” (but i can see the v5.2 version inside C:\SysGCC\esp32\esp-idf folder). I also tried to reload the project with dependencies, with the same result.

Any help?

[mscian]

Ok, looks like I’ve restored the situation before the update. Now everything works, after cleaning the Debug directory and a full build. I will never do an update again, ever. Thanks for the support.

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